Terms & Condition

1. Agreement to Terms

These Terms and Conditions (“Terms”) govern your access and use of our e-commerce website (“Site”) and the purchase of products from EssenRoot Indulge Private Limited (“Company”, “we”, “our”, “us”). By accessing or purchasing through our Site, you agree to these Terms. If you do not agree, please do not use our Site.

2. Eligibility

You must be at least 18 years old to register, purchase, or use this Site.

3. Company & Contact Details

• Legal Name: EssenRoot Indulge Private Limited
• CIN: U10732JH2025PTC025668
• Registered Office: Ranchi, Morabadi, Jharkhand, 834008
• PAN: AAJCE1097M | TAN: RCHE01112G
• GSTIN: N/A (Not applicable currently)
• Grievance/Nodal Officer: Supriya Singh, ‪+91 7587113908‬

4. Products & Orders

• All products are subject to availability.
• Prices, descriptions, and specifications may change without prior notice.
• Orders may be cancelled by us in case of fraud, errors, or stock unavailability.

5. Payment

• Payments must be made via approved secure payment gateways.
• We do not store full card details.

6. Shipping & Delivery

• Delivery timelines are indicative and may vary.
• Risk of loss transfers to the customer upon delivery.

7. Returns & Cancellations

See Return, Refund & Cancellation Policy below.

8. Prohibited Uses

You agree not to use the Site for unlawful, fraudulent, or harmful purposes.

9. Intellectual Property

All website content, logos, product descriptions, and images belong to EssenRoot Indulge Private Limited and cannot be reproduced without consent.

10. Limitation of Liability

We are not liable for indirect or consequential damages. Our maximum liability is limited to the amount paid for the product in dispute.

11. Indemnification

You agree to indemnify us against claims arising from misuse of our Site or breach of these Terms.

12. Governing Law & Jurisdiction

These Terms are governed by Indian law. Disputes shall be subject to the exclusive jurisdiction of Ranchi, Jharkhand, India courts.